Cancellation & Refund

Last updated: 15 January 2025 1. Overview FunnelOS is a digital software platform. All payments made on this website are for digital services and subscriptions. No physical products are shipped. 2. Token Amount & Webinar / Demo Call Policy In some cases, FunnelOS collects a token amount through webinars, demo registrations, or strategy sessions. This token amount is used to schedule a 1-to-1 consultation call. 2.1 Refundable Token Conditions The token amount is fully refundable only if: The customer attends the scheduled 1-to-1 consultation call, and After the call, the customer decides not to proceed with FunnelOS. If eligible, the refund will be processed to the original payment method. 2.2 Non-Refundable Token Conditions The token amount is not refundable if: The customer does not attend the scheduled call The call is missed without prior rescheduling The customer requests a refund before attending the call If the customer proceeds with FunnelOS, the token amount may be adjusted against the subscription payment. 3. Subscription Plans & Billing FunnelOS subscriptions may be offered as: Monthly plans 3-Month plans Yearly plans Subscription activation happens only after customer confirmation, usually following the 1-to-1 consultation. 4. Subscription Refund Policy (Important) Once a subscription is activated: No refunds are provided for subscription payments This applies to: Monthly subscriptions 3-Month subscriptions (non-refundable) Yearly subscriptions (non-refundable) Renewals, upgrades, and add-ons Refunds are not applicable for: Change of mind Partial usage or unused subscription time Lack of business results, revenue, leads, or outcomes 5. Subscription Cancellation Policy Customers may cancel their subscription at any time Cancellation will stop future billing Access will remain active until the end of the current billing cycle No partial or prorated refunds are issued for the current cycle 6. Refund Request Process (Token Amount Only) To request an eligible token refund: Email support@funnelos.in Use the registered email ID Mention the webinar or session name and the 1-to-1 call date All requests are reviewed on a case-by-case basis. 7. Refund Processing Timeline If a refund is approved: It will be processed to the original payment method Processing time is 7–10 business days, depending on the bank or payment gateway 8. Final Decision FunnelOS reserves the right to verify: Call attendance Payment records Eligibility conditions All refund and cancellation decisions are final. 9. Contact Information For cancellation or refund queries: 📧 support@funnelos.in 📞 +91 9265177429 10. Compliance Disclaimer FunnelOS provides software tools only. We do not guarantee business results, revenue, leads, or conversions. FunnelOS is a software platform. We do not guarantee business results, revenue, leads, or sales outcomes. Customers are responsible for using the platform according to their business needs.

Email:

amit@funnelos.in

Website:

www.funnelos.in